Jonathan Godsall provides data-driven insights into how the insurance industry is adapting to meet the expectations of the client of the future. Watch the replay to hear more about the trends reshaping the industry, the changing needs of consumers, and the importance of expanded and enhanced digital capabilities.
Jonathan is a partner in McKinsey’s New York office focused on insurance, employee benefits, and asset management. Jonathan is the co-leader of McKinsey’s retirement practice in North America and serves firms on customer insights, strategy, operations, distribution, and digital data analytics.